FAQ

Q: Are you a manufacturer?

A: Yes, we are a complex of factories and traders.

Q: Where is your factory?

A: Our factory is located in Dongguan City, welcome to visit our factory. If you want to visit our factory, please contact me.

Q: Do you have a minimum order quantity limit?

A: Different commodities have different MOQ. We try our best to meet your needs. Of course, depending on the size of the order, larger orders will get more discounts.

Q: How can I check whether your quality is good?

A: Our products are officially certified, and we also have professional engineers to conduct tests to ensure that we provide you with the best service and quality

Q: What is the Minimum Order Quantity (MOQ)?
A: 10pcs per model for regular order,1000pcs per model for OEM order.
Q: Can you put my brand name (logo) on these products?
A: Yes, of course. We have 12 years of OEM manufacturing experience.
Q: How much do I need to pay for your OEM service?
A :No need to pay extra cost for our OEM service when your order quantity up to our OEM MOQ.
Q: What payment method do you accept?
A: Available payment methods: Visa, mastercard, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER

Q: What is the lead time of your products?
A: 1-3 business days for sample order, 3-10 days for MOQ order, 10-30 days for mass production orders (based on different quantities).
Q: How will you deliver my goods to me?
A: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL,UPS.
Q: How long do I need to wait before my goods arrive?
A:7-10 days for air freight, 5-8 days for international express. 20-40 days for sea transportation.
Q: What is your product quality?
A: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.